Glossary

This part of the Alethris glossary defines the words for the people who use Alethris and the places where they work. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it.

Places

The places on Alethris are the Hub, which belongs to each person, and the academies, each with a website and two workspaces.

• Alethris is the platform academies use to run their programmes, from the first application to a credential an employer can check, and where their learners study. One account works at every academy on it.
• An academy is an organisation that teaches on Alethris, with its own staff, programmes, website and address — what some call a school, an institute, a training centre or a bootcamp.
• Your Alethris account is your one sign-in at every academy you belong to. It is yours, not an academy's, and leaving an academy never removes the credentials you earned there — what some call a login.
• The Alethris Hub is your own space across every academy: your learning, your academies, your credentials and Skills Passport, payments, notifications, the Guides, support and your account — what some call a dashboard or a home page. The learning rows appear once you learn somewhere.
• An academy's website is its public pages at its own address: its homepage, its programmes and cohorts, and the forms to apply or enrol — what some call its site or landing page. Staff build the homepage under Public homepage in the academy's settings.
• An academy's address is where its website and workspaces live: an address on Alethris, or on the Growth, Scale and Enterprise plans a custom domain of its own.
• The academy workspace is where an academy's staff run it: programmes, cohorts, learners, payments and settings — what some call the admin area, the dashboard or the back office. The academy's website links to it as Open the console.
• The learning workspace is a learner's place at an academy for one enrolment: lessons, schedule, assignments, attendance, fees, announcements and help — what some call the student portal or the classroom. Switch enrolment moves between programmes.
• Overview is the first page of the Hub and of the academy workspace. Its Needs you list shows what is waiting for you — what some call a to-do list.

People

The people on Alethris are an academy's members — its staff and its learners — and the Alethris team behind the platform.

• A member is someone who belongs to an academy, as staff, as a learner or both. Your membership page in the Hub, under My academies, shows what that academy can see about you, and lets you leave it.
• Staff, or the academy's team, are the members who hold a staff role — what some call employees, tutors or faculty. The Team page in the academy's settings lists them.
• A role decides what a member can see and do in the academy workspace — what some call access rights or permissions. A person can hold several, and gains everything each allows.
• The Owner has everything, including billing, the settlement account and closing the academy. Each academy has exactly one owner — what some call the proprietor or account holder.
• An Administrator, or Admin, runs the academy day to day: programmes, cohorts, people and settings — what some call a manager or coordinator.
• A Finance administrator, or Finance admin, handles payments, payouts, refunds and the subscription — what some call the bursar or accountant.
• An Instructor teaches: runs sessions, marks attendance and sees the cohorts they are assigned to — what some call a tutor, teacher, facilitator or trainer.
• A Mentor supports learners and follows up when someone is at risk — what some call a coach or adviser.
• An Assessor reviews and marks submissions against the rubric — what some call a grader, marker or examiner.
• A Learner studies on the academy's programmes — what some call a student, trainee or participant. The Learner role comes with an enrolment, not an invitation.
• An applicant is someone who has applied to a programme and has not yet taken a place.
• A staff invitation is the email link that adds someone to an academy's team; it works for seven days.
• Alethris Support is the team at Alethris that answers support cases — what some call customer service or the help desk. A case raised in the Hub is between you and Alethris Support; your academy cannot read it.

Staying informed

• A notification is a notice about something that concerns you, such as an offer, a payment, a decision on your work or a reply from Alethris Support — what some call an alert. The Hub's Notifications page holds them for every academy; an academy's own Notifications page shows only that academy's. Opening one marks it read, and important notices also arrive by email.
• The weekly summary is an email for staff, once a week, counting what is waiting for them at the academy, such as work to assess and places waiting to be paid for — what some call a digest. Owners, administrators, instructors, mentors and assessors each turn it on with Send me the weekly summary on their membership page, and the academy can switch it off for everyone.
• An announcement is a one-way message from an academy to a cohort, a programme or the whole academy, which nobody can reply to — what some call a notice or a bulletin.

This part of the Alethris glossary defines the words for what an academy teaches and how it is taught. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it.

Programmes and editions

A programme is the thing an academy teaches; an edition is one published version of it.

• A programme is a course an academy offers: its modules and lessons, its outcomes and assignments, its fee, and the rules for finishing it — what some call a course or a training programme. A new programme starts as a private draft, and nothing is public until it is published.
• An edition is one published version of a programme — what some call a version or a revision. Staff choose Make changes to change a programme in a draft and publish it as the next edition; people already learning keep the edition they started. The live version is what learners see now; from the second edition it is named "Edition 2" and so on.
• A correction fixes wording in the live version in place: it reaches people already learning at once, with no new edition.
• A draft is the version still being written; learners never see it. Ready for review marks one an instructor has finished, for an owner or administrator to publish.
• Who can find it is a programme's visibility: Public (listed on the academy's site), Link only or Staff only.
• The schedule is Together, on set dates (cohorts with sessions) or At their own pace (each learner starts when they enrol).
• Self-paced study belongs to no cohort and has no sessions — what some call an on-demand course.
• The curriculum is a programme's modules and lessons in order — what some call the syllabus or course outline.
• A module is a group of lessons within a programme — what some call a unit, a section or a chapter.
• A lesson is one piece of teaching in a module, such as text, video, files or a live session — what some call a class or a topic. A lesson is Required or Optional; optional lessons never count towards finishing. A lesson with no words yet shows Not written, and one the assistant wrote shows Needs your read until someone reads it.
• Mark lesson complete is how a learner records that they have finished a lesson. Some lessons open only on a date, or only in order.
• Keep for offline saves a lesson on a learner's device so that it opens without a connection; the lesson then shows Kept on this device.

Outcomes and competencies

Outcomes say what a programme promises; competencies are the skills that prove it.

• An outcome is something a learner should be able to do by the end of a programme — what some call a learning outcome or an objective. Learners see the outcomes under Programme outcomes, with each competency behind them and the level verified so far.
• A competency is a skill the academy defines and assesses, with a name, a code and a description — what some call a skill or an ability.
• A competency framework is an academy's organised list of competencies — what some call a skills framework or a standards list.
• A proficiency level is how well a competency was shown. The four levels, lowest to highest, are Introduced, Developing, Competent and Advanced — what some call a grade or a band.
• The expected level is the level a programme's outcome asks for in a competency. A learner's verified level is shown beside it.

Cohorts and sessions

A cohort is a group that takes a programme together; a session is one meeting of that group.

• A cohort is a group of learners taking one edition of a programme together, on dates the academy sets — what some call a class, an intake, a batch or a set. A cohort is taught and assessed against that edition for its whole life; publishing a newer edition never changes it.
• A cohort's status is Draft, Published, Running, Completed or Cancelled.
• Places is the number of learners a cohort can take — what some call its capacity or seats.
• When lessons open decides when a cohort's learners can read the lessons: As soon as a learner joins, or When the cohort starts.
• A session is one scheduled meeting of a cohort, in a room or online, with a date, a time and a facilitator — what some call a class, a lecture or a live session.
• The schedule is a cohort's sessions as its learners see them, under Schedule & sessions in the learning workspace — what some call the timetable.
• A register is the attendance record for one session; staff Take the register — what some call the roll call or the attendance sheet.
• An attendance mark is Present, Late, Absent or Excused. Present and late count as attended; excused sessions are left out of the count.
• Cohort staff are the instructors, mentors, assessors and administrators assigned to one cohort, who see its learners and its work.
• The cohort group is a cohort's WhatsApp or Telegram chat, linked from the learning workspace — what some call the class group chat.
• A group, in group work, is a set of a cohort's learners who hand in one assignment together — what some call a team.
• A video, in an academy's Videos library, is a recording staff upload for enrolled learners to watch in a lesson.

This part of the Alethris glossary defines the words for getting a place on a programme and paying for it. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it.

Getting a place

A programme takes learners in one of two ways, which its page shows as its way in: By application or Direct enrolment.

• An application is a request for a place on a programme, on one of its cohorts or self-paced, made by answering the programme's application form; a named member of the academy's staff reviews it and records a decision — what some call an admission form or a registration form.
• The application form is the set of questions an academy asks before deciding — what some call the entry form or questionnaire.
• The waiting list holds applications the academy may accept later; the applicant is told if a place comes free — what some call a waitlist or reserve list.
• An admission offer is the academy's offer of a place after accepting an application — what some call an offer letter or an acceptance. It reads Awaiting your reply until you accept or decline it, and it expires on the date it shows.
• Direct enrolment lets a learner take a place without an application or a decision — what some call open registration.
• An enrolment is a person's place on a programme, in a cohort or self-paced, from the moment it is offered until it ends — what some call a registration, an admission or a sign-up.
• A place is one learner's spot on a programme, in a cohort or self-paced, and a cohort's Places are how many it can take — what some call a seat or a slot.
• An invitation to take a place is a place an academy offers someone directly, by email, without an application. Its link opens a page that says the academy "has a place for you".
• Manual enrolment is how staff give a place to an existing member, or to someone by email, from the academy workspace — what some call adding a student by hand.
• Activation is the moment a place opens: once any fee is paid, the learning workspace opens. Until then the workspace says Your place is waiting for payment, or Your place is being set up while it opens.

Who pays

Every enrolment has a funding type, which decides whether the learner pays anything on Alethris.

• Self-funded means the learner pays the fee themselves, on Alethris.
• Sponsored means a sponsor funds the place, so the learner has nothing to pay.
• Manual means the fee is settled outside Alethris, so there is nothing to pay on Alethris.
• A sponsor is an organisation an academy records as funding learners' places — what some call a scholarship provider or an employer paying for training. The academy records what the sponsor committed and marks it settled; no money for a sponsored place moves through Alethris.

Paying

• A fee is what a place costs: the programme's Amount per learner, or the cohort's own Price per learner where it sets one — what some call tuition, course fees or school fees. Fees are in naira (₦).
• A discount reduces a fee by A percentage or An amount, given Automatically or With a code — what some call a promo, a coupon or a reduction. A place takes the one discount that leaves the lowest price, and keeps the price it was taken at.
• A discount code is the code a learner enters under Have a discount code? on the enrolment or application form — what some call a coupon or voucher code.
• A held place is a place kept for you while you pay: the payment page says "Your place is held until" a date and time. A place that expires unpaid is released.
• Pay online means paying by card, or another way Paystack offers, on Paystack's secure page.
• Pay by bank transfer means transferring the exact amount to an account made for that payment, which is confirmed automatically.
• A recorded transfer is a payment a learner made straight into the academy's bank instead of through Alethris. The academy records it and checks it against its statement under Transfers to confirm; the learner's fees then show Recorded by the academy.
• A receipt is the record of a payment, kept in the Hub under Payments, with its receipt number, method and any refunds — what some call proof of payment. Each refund paid back also has a refund receipt of its own.
• A refund is money an academy returns for a payment — what some call a reimbursement. It comes out of the academy's earnings, and Paystack's fee and Alethris's fee on that payment are not returned.
• The refund window is the number of days after a payment, up to 365, within which a programme's refund policy allows a refund.

When access changes

• Suspended means the academy has paused your access to a programme; your progress is kept and returns when access is restored. The Hub lists the programme as Paused meanwhile.
• Ended means the academy has ended your access to a programme; your record of completed work stays on your account.
• Cancelled means an enrolment was cancelled before it began, so there is nothing to open and nothing to pay.
• Released means an enrolment expired before payment, so the place was released.

This part of the Alethris glossary defines the words for the work learners hand in and the way academy staff judge it. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it.

Assignments and submissions

An assignment is what a programme asks for; a submission is what a learner hands in.

• An assignment is a piece of work a programme asks learners to produce — what some call a task, homework, coursework or a project. Its type is Practice, which is low stakes, Project or Capstone, which are substantial work, or Formal assessment, which needs a rubric.
• The instructions of an assignment say what to do — what some call the brief or the task description.
• What to hand in lists the parts an assignment asks for, such as a Written answer, a File upload, a GitHub link, a Figma link, a Deployed link or a Link — what some call the deliverables.
• Who does it is Each learner or A group. Group work is for cohort programmes, where staff put a cohort's learners into groups that hand in one piece of work together.
• A submission is a learner's work for an assignment — what some call an entry or a hand-in. It starts as a draft that saves itself, and goes to the assessors when it is handed in.
• An attempt is one handing-in of a submission; the button says Submit attempt and its number. Maximum attempts is how many an assignment allows — what some call tries or resits.
• Due is when an assignment should be handed in — what some call the deadline. Work still to do after it shows as Overdue.
• Required to complete the programme marks an assignment that counts towards finishing.
• With the assessors means work has been handed in and is waiting for, or under, review.

Judging the work

An assessor judges each submission against a rubric and records a decision.

• An assessor is the member of staff who judges work — what some call a grader, marker or examiner. Approving or rejecting a cohort's work needs the Assessor role and a place on that cohort as its assessor. Self-paced work needs the Assessor role alone, or a place on the programme's staff as its assessor once anyone is seated there.
• A rubric is the set of criteria and levels work is judged against — what some call a marking scheme or grading guide. Its Scoring is either Mark it out of a maximum or Record which competencies it proves; only the second kind puts a competency on a credential and a Skills Passport.
• A criterion is one thing a rubric judges, with levels that describe what each standard looks like — what some call a marking point.
• The passing score is the mark a scored assignment needs.
• A review is an assessor's judgement of one submission. Claim this review shows others that you are taking it, and Release claim hands it back.
• Approve means the work meets the standard; the learner has nothing more to do on that assignment.
• Request changes means the work needs more; it reopens as a draft, with everything from the attempt copied in, for the learner to revise and hand in again. The learner sees Changes requested.
• Reject means the work is not approved and the assignment is closed for that learner, who sees Not approved — what some call a fail.
• Feedback is what the assessor writes to the learner, under Feedback to the learner. Private notes stay with the review and are never shown to the learner.
• A correction records that a decision was wrong and reopens the work so a new decision can be recorded, with Correct this decision…. The learner sees the new decision when it is recorded.

Evidence and finishing

• Competency evidence is the record that approved work showed a competency at a level — what some call proof of a skill. It names the assessor, the method and the date it was verified.
• An assessment method is how a competency was judged: Evidence review, Live observation, Oral interview or Practical demonstration.
• A second assessor confirms another assessor's approved work with Confirm the evidence, and the credential then says so. Nobody who judged any of the learner's work can confirm it.
• What counts as finished is a programme's rule for completing it: the share of required lessons completed, a minimum attendance for cohort programmes, and the share of required assignments handed in, or approved where they are assessed.
• Completion is a learner meeting that rule — what some call passing or graduating. It is what makes a learner eligible for the programme's credential.

Risk and follow-up

Risk is for staff only: learners never see it, and it never changes an enrolment, an assessment, access, a payment or a credential.

• A risk flag is a sign that a learner may need help, raised by a rule such as Inactivity, Repeated absence or Overdue required assignment, or by staff with Raise a concern — what some call an early warning.
• A risk case is one learner's flags and the follow-up on them, under Risk & interventions.
• An intervention is a follow-up a member of staff starts for a learner, with a type, an owner and a next action — what some call a check-in or a support plan.
• Risk rules set when each automatic flag is raised. Owners and administrators change them.

This part of the Alethris glossary defines the words for what a learner leaves with and the records Alethris keeps. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it.

Credentials

A credential is an academy's award to a learner, backed by a public record that anyone can check.

• A credential is an academy's own award, recording that a learner completed a programme or showed its skills, with a public record on Alethris — what some call a certificate or a certification. It is not a degree or a national qualification, and titles that claim one are refused.
• What a credential Certifies is either Assessed skills, earned through assessed work in which each competency was judged against the academy's standard, or Completion only, which records that the programme's completion requirements were met and certifies no skill.
• A certificate is the PDF that presents a credential, headed "Certificate of achievement" or "Certificate of completion", with a QR code that opens its record. The record, not the PDF, is what counts.
• A credential code is the code printed on a certificate, such as ALE-7K4M-9QX2-MHXW-QD2B, that opens its record — what some call a reference, a certificate number or a verification code.
• A verification page is a credential's public record on Alethris, showing who issued it, to whom, what it certifies, how it was judged and whether it still stands. Anyone can open it without an account.
• A credential's standing is whether it still stands today: valid, shown as Active on a Skills Passport, or Expired, Replaced, Withdrawn or Revoked. Only a valid credential stands, and a credential that stops standing never becomes valid again.
• Validity is how long a credential lasts: it never expires, or it expires a set number of days after it is issued, as the programme decides.
• To revoke a credential is the issuing academy's decision that it no longer stands. To replace one is to issue a corrected credential, with a new code, in place of one issued with a mistake. A credential is withdrawn by itself when the completion it rested on no longer holds.
• Checks are how many times a credential's verification page has been opened. The holder sees the count on their credential; who checked is never recorded.
• Work shown to employers is assessed work, up to five pieces, that a learner chooses to show on a credential's verification page exactly as it was handed in — what some call a portfolio sample.
• A credential logo is the logo an academy sets for its credentials, under Branding in its settings; without one, its main logo is used.

The issuing academy

• The Verified academy mark means Alethris has checked the academy's registration against the Corporate Affairs Commission's register. It confirms who issued a credential, not how well the academy teaches.
• An academy's registration is its registration with the Corporate Affairs Commission, printed with a prefix: RC for a company, BN for a business name, IT for incorporated trustees — what some call a CAC number or RC number. It is optional.
• An accreditation, on a verification page, is one Alethris saw evidence of while checking an academy's registration, with the body that granted it. Alethris itself does not accredit academies.

The Skills Passport

• A Skills Passport is a learner's own record of credentials, competencies and projects from every academy, which they choose to show — what some call a portfolio, a profile or a digital CV. It is Passport in the Hub menu.
• A handle is the short name in the address of a public Skills Passport, shown with an @ — what some call a username. It is fixed once the passport is published.
• A project, on a Skills Passport, is a piece of approved project or capstone work, with the competencies it showed.
• Shown, Link only and Hidden are what a learner sets for each item on their passport: shown on the public page, shown only through share links, or never shown.
• A share link is a private address a learner creates to show their passport to particular people, even while the public page is private — what some call a private link. It can expire after 7, 30 or 90 days, or never, and can be revoked at any time.
• Awaiting reassessment marks a competency or project whose assessment the academy corrected, while a new decision is still to be recorded.

Records Alethris keeps

• A support case is a conversation with Alethris Support about a problem — what some call a ticket or a complaint. A case raised in the Hub is between you and Alethris Support, and is kept for three years after it closes.
• The audit log is an academy's record of high-risk actions, including anything Alethris did, under Audit in the academy's settings — what some call an activity log or history. It is kept for seven years.
• Your data is a copy of your own data from Alethris, which you request with Prepare my data under Account and security in the Hub — what some call a data download or an export.

This part of the Alethris glossary defines the words for money: what an academy pays Alethris, and how learners' payments reach the academy. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it. Amounts are in naira (₦).

What an academy pays Alethris

An academy pays Alethris for its plan each month, and buys AI credits and extra video hours when it needs them.

• A plan sets an academy's monthly price, its limits and the fee Alethris takes on learner payments — what some call a package, a tier or a pricing level. Starter is ₦30,000 a month with a 3% fee, Growth ₦100,000 with 2%, Scale ₦250,000 with 1%, and Enterprise is agreed with Alethris.
• The trial is an academy's first 30 days on Starter, free and with no card needed, with 25,000 AI credits included — what some call a free trial.
• A subscription is an academy's paid plan, renewed each month — what some call a membership or a contract. The owner or a finance administrator manages it, in Billing.
• An invoice is a bill from Alethris to the academy, kept under Invoices in Billing — what some call a statement of account.
• A limit is how much of something a plan allows, such as Staff, Learners at a time, Cohorts running, Published programmes, Storage, Video library, Video watched a month and Credentials a month — what some call a quota or an allowance. Usage against your plan shows how much of each is used.
• A custom domain is an academy's own web address for its website. Growth, Scale and Enterprise include one; Starter uses its Alethris address only.
• Growth is restricted is what happens when a trial or a subscription ends, or a renewal goes unpaid: learners keep their access and their credentials, while new learners, cohorts and programmes wait for a paid plan — what some call a suspended account.
• An Enterprise agreement is a contract with Alethris for an academy whose prices and limits are agreed rather than listed — what some call a custom plan.
• AI credits are prepaid units that an academy's own assistants spend, the Study Guide and the staff copilot among them — what some call tokens or AI top-ups. They are bought in packs, by Card or bank app or Bank transfer, and bought credits expire a year after purchase. Alethris Help never uses them.
• Video delivery hours are hours of the academy's hosted video that learners can watch in a month; Video watched a month is the plan's allowance, and Buy delivery hours adds more — what some call streaming hours or bandwidth.

How learners' payments reach the academy

Learners pay through Paystack, and the money goes to the academy's own bank account. Alethris never holds it.

• The fee on learner payments is the share of each learner payment that Alethris keeps, set by the academy's plan, shown as the Alethris fee on a payment — what some call a commission or a platform fee. Paystack's own fee is separate.
• A settlement account is the bank account where an academy's learner payments are paid — what some call a payout account or receiving account. Learners cannot pay until it is verified with Paystack, reviewed and out of its cooling period. The owner or a finance administrator sets it up.
• Earnings, under Payments & earnings, are what an academy has collected from learners and what it has received, shown as Your earnings, Collected, Fees, Waiting on Paystack and Settled to your bank — what some call revenue or income.
• A payout is Paystack's transfer of collected money into the settlement account, on Paystack's own schedule — what some call a settlement or a disbursement.
• Transfers to confirm are payments learners made straight into the academy's bank, which staff recorded and someone must check against the bank statement before they count.
• A refund comes out of the academy's earnings, and neither Paystack's fee nor Alethris's fee on that payment is returned.

This part of the Alethris glossary defines the words for Alethris's AI assistants and the settings that govern them. Each entry gives the word the product uses, what it means on Alethris, and the everyday words people often use for it. No assistant decides anything about a person: assessment, credentials, payments and access are always decided by people.

The three assistants

• An assistant is an AI that answers questions or drafts text inside Alethris — what some call a chatbot, an AI helper or simply "the AI".
• Alethris Help is Alethris's own assistant for questions about using Alethris. It answers only from the published Alethris Guides, names the lessons it used, cannot see any academy's records, and is paid for by Alethris. Each person can ask it up to 30 questions a day, and its conversations clear three days after the last message.
• The Study Guide is the learner's assistant in the learning workspace. It answers from the learner's programmes at that academy, their progress and their assessors' feedback, and nothing outside them. Its answers carry the name the academy gave it, often the academy's own name followed by Study Guide — what some call a tutor bot or study buddy.
• The staff copilot is the staff's assistant in the academy workspace, often named after the academy. It answers questions from the academy's own records and drafts text such as announcements. Finance administrators do not have it.

How an academy sets its assistants up

An academy's own assistants, the Study Guide and the staff copilot, work only once the academy switches them on, and are paid for from its AI credits.

• The Assistants card, in the academy's AI settings, gives the staff copilot and the Study Guide a switch each; switching one on publishes its profile if it never was.
• An assistant profile is how one of the academy's assistants presents itself: its name, its language, its greeting, its tone and any custom instructions — what some call its persona. There is a Learner assistant profile and a Staff copilot profile, and each must be published before its assistant works.
• The language of an assistant is English (Nigeria), Hausa, Igbo, Yoruba or Nigerian Pidgin.
• An assistant task is one job an assistant can do, such as answering a learner's question, explaining a lesson, summarising a learner's situation or drafting an announcement. Each task is switched on or off in Assistant tasks.
• A quality tier is how capable, and how costly, the model behind a task is: Economy, the cheapest and quickest; Balanced, the usual choice; or Advanced, the strongest and dearest.
• A provider is the AI company whose model runs a task: Anthropic or OpenAI.
• AI credits are what each answer from the academy's assistants costs, drawn from the academy's prepaid balance — what some call tokens. Every new academy starts with 25,000 free credits, which expire after 30 days. Alethris Help never uses them.
• A daily limit caps how much the academy's assistants can be used in a day, in credits and in requests: for The whole academy, for Each programme, and for Each learner.

Rules for assessed work

• Academic integrity is how much the Study Guide may help with assessed work: Explanations allowed, Guided hints only, Clarification only, or Off in this programme, which hides the Study Guide altogether — what some call an AI policy or cheating rules. Beside a formal assessment, the Study Guide only clarifies what the work asks for, whatever the setting.
• Study Guide in this programme is one programme's own settings for the Study Guide, set on its Study Guide page and overriding the academy's default for that programme — what some call a programme AI policy. The academy's default may be Off unless a programme allows it.

Answers and conversations

• Sources are what an answer drew on, shown as a count under the answer, such as 2 sources, that opens to list them — what some call citations or references.
• A conversation is a run of questions and answers with one assistant — what some call a chat or a thread. Help conversations clear three days after their last message; the academy's Conversation retention setting decides how long its own assistants' conversations are kept.

Tasks that help staff

These assistant tasks help staff in the academy workspace, and none of them changes anything until a person applies it.

• Programme authoring is the task behind the programme builder's assistant: the Course builder, which drafts an outline of modules, lessons and outcomes from a sentence or a brief; writing lessons, which arrive marked Needs your read; drafting details, outcomes, questions, assignments and rubrics; and Check my programme. Nothing is applied without review.
• Academy insights answers questions by looking up the academy's own records — its figures, learners who need attention, work waiting for review, cohorts and fees — and links each answer to the records it used.
• A marking checklist lists points to check under each rubric criterion, from the brief and rubric, without reading the learner's work. Only the assessor sees it; it sets no level.
• A learner risk summary puts a learner's attendance, submissions and flags into plain words.
• A suggested check-in proposes a check-in for a learner who needs one, from their open flags. It starts only when a member of staff applies it.
• A communication draft drafts an announcement or a message. Nothing is sent until a person posts it.