Build a programme

If you run an academy, a programme is what learners enrol on: its curriculum, outcomes, assignments, application form and price. Some people call it a course. You create a programme once and build it as a draft. Nothing in the draft reaches learners or visitors until an owner or administrator publishes it.

Owners, administrators and instructors can create programmes and write their drafts. Only owners and administrators publish a programme and choose who can find it. Mentors and assessors can open programmes and read them. Each draft page opens with the note "You can read this programme", and its fields and buttons cannot be used; an owner, administrator or instructor makes any change.

Create the programme

1. Open Programmes in the academy workspace.
2. Choose New programme. The dialog says: "It starts as a private draft. Nothing is public until you publish it."
3. Enter a Title with at least three letters or numbers. It names the programme on its page, in your catalogue and in search results, and the programme's web address is made from its letters and numbers.
4. Choose Build it myself to open the empty draft on its Details page.

When your academy's assistant is on, the dialog also offers Describe it in a sentence. Write what the programme teaches and who it is for, then choose Draft the outline: the programme is created, and the assistant drafts its details, modules, lessons and outcomes for you to review before anything is added. Start a draft with the Course builder explains the review. Draft the outline waits until the sentence is at least ten characters long and any files you attach have been checked.

When the assistant is off, the dialog has one button, Create programme, which opens the empty draft. Staff who can switch the assistant on also see a link to do so.

What a new programme starts with

A new programme is a draft with starting values that you change on its Details page:

• Schedule is Together, on set dates, so learners join through cohorts.
• How people join is Apply first, with an application form holding two starter questions that you can change or remove: "Why do you want to join this programme?" and "What experience do you already have?".
• Price is Free, and learners finish by completing every required lesson.
• Format, Level and Delivery, under More settings, are Programme, All levels and Online.
• The Web address is made from the title. You can change it under More settings until the programme is first published.

Creating a programme does not count towards your plan's limits. Publishing it does.

The draft and the programme page

The draft is laid out in sections: Details, Curriculum, Outcomes, Assignments and, while people apply first, Application form. On a phone, a section picker takes the place of the tabs. One checklist above them counts the steps left before you can publish, and each step links to where it is done; Publish a programme explains it. Each page saves to the draft as you work.

Each row on the Programmes list opens the programme's own page. Before the first publish, its heading reads "Not published yet" and its Content section shows the draft with Continue editing. Once the programme is published, the page says when, gives the address to share, and shows what learners see and the programme's cohorts.

A self-paced programme's page also has a Staff section, below Cohorts. There owners and administrators can seat the instructors, mentors and assessors who work on its self-paced learners; while it reads No staff seated, every instructor, mentor and assessor in the academy does. Staff assigned to a self-paced programme explains it.

Find a programme

The Programmes list shows your programmes with their Status, Visibility, the date each was Last published and when it was Updated. Visibility reads Public, Link only or Staff only, as the programme's page does. A published programme with changes not yet published is marked "with unpublished edits". Use Find a programme… to search by title, the Status and Visibility filters and More filters to narrow the list, and Sort to order it by Recently updated or Title A–Z. Deleted programmes are left out of the list until you choose Archived under Status.

When it does not work

• "Give the programme a title with at least 3 letters or numbers." The title is too short, or holds too few letters or numbers to make a web address. Lengthen the title and choose again.
• "Another programme already has this title's web address. Try a different title." Another programme in your academy, perhaps a deleted one listed under Archived, already has the web address this title would make. Give the new programme a slightly different title. You can change both the title and the web address afterwards, until the first publish.
• "Permission denied" means your roles do not include creating programmes. Ask an owner or administrator to create it for you, or to give you the Instructor role.

A programme you no longer want can be deleted and restored later, as Unpublish, delete or restore a programme explains.

The Details page of a programme's draft holds the facts about the programme as a whole: what its page says, how it runs, how people join and what it costs. Owners, administrators and instructors can change them. Learners and visitors see them once an owner or administrator publishes. Open it from the programme's page with Continue editing (or Make changes once published); a checklist step such as "The programme has no summary yet." opens it at the field.

How the page saves

The page saves about two seconds after you stop typing. The bar at the top reads Saving…, Saved, Unsaved changes or Not saved with the reason; untick Auto-save to save only with Save now. While a field has a problem, nothing saves. On a wide screen, What learners will see beside the form sums up the price, joining, schedule, length and credential.

Basics

The Basics panel holds what most programmes need decided.

• Title names the programme on its page, in your catalogue and in search results.
• Summary (up to 500 characters) sits under the title; Description (up to 10,000) is the full write-up people read before they join. Publishing needs both. With the assistant on, Draft the summary and description writes them from your outline for you to review.
• Cover image appears on the programme's card, on its page and when its link is shared. Choosing a file opens Crop the cover: pick Original, 2:1, 16:9 or 4:3 and drag the frame over the part to keep. It needs at least 600 × 300 pixels. Choose an uploaded image uses a cover uploaded before instead, from any programme, without uploading it again.
• Adjust framing, under the cover, chooses the part of the photo every shape keeps in view. Click or drag to that part; the dialog previews the cover at each shape the pages draw it, from 21:9 to 4:3.
• Describe the image is read aloud in the cover's place to people who cannot see it, up to 300 characters. A new or removed cover clears the description and the framing, and all three reach the programme page when you publish.

Schedule and how people join

Schedule is Together, on set dates (learners start together in cohorts you open) or At their own pace (each learner starts when they enrol). Changing it opens a dialog listing what else changes before you choose Change the schedule or Keep it as it is: a minimum attendance or an access length is removed, and each deadline is counted from the new starting point with the same number of days. Staff seated on a self-paced programme stay listed under Staff on its page after a change to cohorts, until the list is emptied.

How people join is Apply first (staff accept or decline each application) or Enrol directly (people enrol and pay straight away). With Apply first, Edit the application form opens the form and says how many questions it has.

Price, refunds and length

• Price is Free or Paid. For a paid programme, enter the Amount per learner in your academy's currency, such as 120,000. New cohorts charge it unless they set a price of their own.
• Refunds, for a paid programme, is No refunds, 7 days, 14 days, 30 days or Custom, which asks for the Days to ask for a refund, up to 365. It is how long after paying a learner can ask for a refund. A paid programme needs it to publish; a free one does not. With a window, Allow partial refunds lets staff refund part of a payment within it.
• Length is a whole number counted in Hours, Days, Weeks or Months, shown on the programme page as "6 weeks", for example. Publishing needs it.

Credential and More settings

The Credential panel, open below Basics, chooses what a learner earns by finishing: no credential, one of completion only, or one of assessed skills (What counts as finished).

More settings is folded, with a line such as "Programme · All levels · Online · Every required lesson". Open it for Format, Level and Delivery; Finishing; Access on a programme at their own pace (No end date or A set number of days from joining); the Web address; and Study Guide in this programme, the learner assistant's settings for this programme.

The web address

Until the programme is first published, you can change its address. Under Web address, choose Change, type the last part of the address, check the line "The page will be at address.", and choose Save address. It needs at least three letters or numbers. After the first publish the address stays the same, so links people have shared keep working.

When the details do not save

The field and the bar name what stops a save, such as "Give the programme a title of at least 2 characters.", "Enter the price as an amount, like 120,000.", "Enter a whole number of days, up to 365." or "Enter the length as a whole number." Correct the field and the page saves.

A change of schedule waits with "Something in the programme needs a cohort, so the schedule cannot change yet." while a lesson holds a live session or an assignment is group work; the dialog links each one. A taken address is refused with "Another programme already uses this address. Try a different one."

A learner completes a programme when they meet its finishing rules, and the programme can issue a credential (what many people call a certificate) when they do. Both are set on the Details page of the programme's draft: the rules in the Finishing group under More settings, and the credential in its own Credential panel above it. Owners, administrators and instructors can change them; learners are held to them once the programme is published.

Open the programme's draft and choose Details. Select More settings to open it; folded, it shows a line such as "Programme · All levels · Online · Every required lesson".

Finishing

• Lessons to finish: Every required lesson, or A share of them, with Share of required lessons as a whole percentage. Optional lessons never count.
• Assignments to hand in: None ("Finishing does not wait on assignments."), Every required assignment, or A share of them, with Share of required assignments. An assignment counts once it is handed in, or approved where it is assessed.
• Attendance, on a programme that runs in cohorts: Not counted, or A minimum share of sessions, with Minimum attendance. A self-paced programme has no sessions, so the group is not offered.

A rule that asks for required assignments needs at least one required assignment, or the checklist says "Assignments to hand in counts required assignments, but no assignment is required yet."

Credential

The Credential panel says "What a learner earns by finishing, and what an employer can check." Choose:

• None: "Learners who finish get no credential."
• Completion only: "Learners who meet the finishing rules get a credential saying they finished. It certifies no skills, so an employer who checks it sees that the learner finished, not what they can do."
• Assessed skills: "Learners earn it only when an assessor approves each skill your outcomes promise, in required assignments." The credential and the learner's Skills Passport then list those skills for any employer to check, so every outcome needs a skill and every required assignment must be handed in.

With a credential chosen, set its Credential title, which "follows the programme title until you change it", and its Validity: Never expires, or Expires after a set time with Valid for a number of days, counted from the day the credential is issued.

What an assessed-skills credential needs

Assessed skills promises that each skill the programme's outcomes name was judged in a learner's work. While it is chosen, Assignments to hand in stays on Every required assignment, and the checklist asks for:

• a skill named on every outcome ("Outcome “title” names no skill yet, which a credential for assessed skills needs.");
• at least one required assignment that is approved against skills;
• each promised skill proved by such an assignment, or the checklist names it, such as "“Written communication” (COMM.1) is named by outcome “Write a client report”, but no required assignment approved against skills proves it."

With Completion only, none of this applies: a credential of completion makes no claim about skills, and outcomes need no skill.

Rules every credential follows

• It needs something to finish first: "The credential needs something to finish first: choose it under Lessons to finish, Attendance or Assignments to hand in."
• Its title cannot claim a degree or a national award. A title such as "Higher National Diploma in Fashion" is refused; name what the programme teaches, such as "Certificate in Data Analysis".

When it does not save

• "Enter a whole percentage up to 100." or "Enter a whole percentage from 1 to 100."
• "Give the credential a title of at least 2 characters."
• "Enter a whole number of days from 1 to 3,650." for Valid for.

How a learner becomes eligible, and how credentials are issued, is in When a learner is eligible.

A programme's outcomes say what learners will be able to do by the end, one sentence each, such as "Present a finished piece of work to a client". They appear on the programme's public page. You write them in the Outcomes section of the draft, and publishing needs at least one. Owners, administrators and instructors can change them; changes save as you make them.

An outcome can also name the skills it proves, taken from your academy's competency frameworks. That is optional, unless the programme's credential certifies Assessed skills: then every outcome must name a skill before the programme can be published.

Add an outcome

1. Open the programme's draft and choose Outcomes.
2. Choose Add outcome.
3. Under Outcome, write one sentence: what a learner can do by the end. It needs 2 to 240 characters.
4. Choose Add outcome.

Each outcome is given a code, such as OUT.1, shown beside it. More: code and description opens Code, to use your own, and Description, an optional sentence shown under the outcome on the public page and on credentials. Each outcome's menu offers Edit, Move up, Move down and Remove.

Name the skills an outcome proves

Under each outcome, Skills this proves lists its skills.

1. Choose Add a skill.
2. Under Skill, search by code or name. Skills come from your frameworks under Competencies.
3. Optionally, change the expected level: Introduced, Developing, Competent or Advanced.
4. Choose Add skill.

The page suggests a skill where an outcome's words match one, as "Suggested:" with its name, its code and the level it would be added at, such as ", at Competent": choose Accept, or Change to pick another. When several outcomes have a suggestion, Accept all suggestions takes them all. A suggestion from Alethris's starter set that nobody has reviewed carries the Starter badge and "A general skill from Alethris’s starter set."; Accept all suggestions leaves it out, so accept it on its own if it fits. A skill's menu offers Expected level, Replace with another skill and Remove. A skill that has since been archived, or whose framework has, shows No longer offered with Replace it.

No skill fits? Owners and administrators can choose Add a skill, then Make this outcome a skill, which creates a competency from the outcome's own words in the framework chosen under Framework. An academy with no framework of its own beyond the starter set starts on A new framework for this subject, with Framework code and Framework name. Other roles are asked to have an owner or administrator add it under Competencies.

With the academy's assistant on, owners and administrators also find Draft skills for these outcomes below the outcomes. The assistant drafts a framework of the programme's own skills and maps them to these outcomes in the same step, for you to review before anything is created, as Set up how your academy assesses describes.

When the credential certifies assessed skills

With Assessed skills chosen under Credential on Details, a callout says "The credential certifies assessed skills, so publishing waits until every outcome names one.", each outcome's skills carry Required, and an outcome without one reads "Needs a skill before publishing." The checklist names each: "Outcome “title” names no skill yet, which a credential for assessed skills needs." Each promised skill must also be proved by a required assignment that is approved against skills, as Competency coverage explains.

With Completion only or no credential, an outcome reads "Optional. Name a skill when this outcome proves one.", and publishing never waits on a skill. A callout above the outcomes says what that means: "The credential certifies completion only, so skills named here show on the programme’s page but reach no learner’s credential or Skills Passport." (or "This programme gives no credential, …"), with Change the credential, which opens the Credential panel on Details.

Remove an outcome or a skill

Remove asks first. Removing an outcome takes its skills with it; removing a skill means the outcome no longer names it. Learners see no change until the draft is published. An outcome an assignment works towards cannot be removed until that assignment no longer links to it; the dialog lists the assignment.

When it does not save

• "An outcome needs at least 2 characters." or "An outcome can be at most 240 characters."
• "Use letters, numbers, dots, dashes and underscores only, starting with a letter or number."
• "Another outcome already uses" a code: give each outcome its own.
• "No active skill matches." Check the spelling, or have the skill added under Competencies.

When a programme's How people join is Apply first, people answer its application form before staff decide who joins. You build the form in the draft's Application form section, and applicants see it once the programme is published. Owners, administrators and instructors can change it, and it saves as you work. Applicants give their name and email address before the questions, so the form need not ask for them.

A new programme starts with two questions you can change or remove: "Why do you want to join this programme?" (required) and "What experience do you already have?" (optional).

Write the form

1. Open the programme's draft and choose Application form.
2. Under Form, give it a Title, shown at the top of the form, and optional Instructions, shown before the first question: say how long it takes and what to have ready.
3. Under Questions, select a question to edit it in place, or choose Add question.
4. Write the Question as the applicant reads it, choose its Answer type, add optional Help text shown under it, and set Answer to Required or Optional.
5. Choose Done.

The answer types are Short text, Long text, Number, Date, Web address, Yes or no, Choose one, Choose several and File upload. A choice question lists its Choices, at least two, each different. A form holds up to 50 questions.

Let applicants answer in their own words

A Choose one or Choose several question can also take an answer the applicant writes, the way "Other" works on many forms. Open the question and choose Add “Other”: a line reads "Other, in the applicant’s own words" under the choices, and counts as one of the two choices a Choose one question needs. The applicant sees Other as a last choice and types their answer, up to 200 characters, in the box it opens. Their answer reaches you as "Other:" followed by what they wrote. To take it away, choose the cross beside the line.

Ask for files

Set a question's Answer type to File upload to have applicants send a file, such as a CV, a portfolio or a certificate. Under Kinds of file, tick what it takes: PDF, Word document, or Image (JPEG, PNG or WebP), at least one. Under Files they may send, choose One file or up to five. Each file can be up to 10 MB.

Applicants upload their files while they fill in the form, with or without an account. Each file is checked for safety before the application can be sent with it. You open the files from the application, with Download beside each one.

Each question card shows its number and type, whether it is required, and a note when something is missing, such as Needs its wording. Drag a card by its handle to change the order applicants answer in, or use Move question up and Move question down. Duplicate copies a question, and Remove takes it away, with Undo on the message "Question removed".

Start from suggested questions

Under "Suggested questions, added as they are and yours to change:", choose one to add it: Why they want to join, Experience so far, Hours each week, How the fee is paid, Phone or WhatsApp number, Earliest start date or Link to past work. Each arrives as an ordinary question you can change. When the academy's assistant is on, it can also draft questions from the programme's details for you to review.

Preview the form

Choose Preview as an applicant to see the form on a phone, in your academy's colours. Try the answers; nothing is sent.

Before you publish

A form with no questions does not stop publishing, but the checklist lists it under Worth a look: "The application form asks no questions yet, so applicants will send only their name and email address." The form belongs to the programme's draft: to change the questions in the next edition, choose Make changes, change the form, and publish the changes. To add to the form that applicants see now, such as a question, a choice or Other, an owner or administrator corrects the live form instead: see Correct wording in the live version. People who have already applied keep the answers they gave.

When the programme takes direct enrolment, the section says "This form is not used": nobody sees it, and it is kept in case that changes. Change how people join opens the setting on Details.

When it does not save

• "Give the form a title before it can save."
• "Question N needs its wording before the form can save."
• A choice question with fewer than two choices, or the same choice twice, is held back until each choice is listed once.
• "Question needs at least one kind of file." Tick a kind under Kinds of file.
• "The form was changed in another window. Reload the page to see the latest version."
• "The form could not be saved. Nothing was lost — try again."

A programme's curriculum is its modules and the lessons inside them, in the order learners meet them. You build it in the Curriculum section of the draft. Every change saves as you make it, and learners see nothing until the programme is published. Owners, administrators and instructors can change the curriculum; mentors and assessors can read it.

Publishing needs at least one module, at least one required lesson, and every lesson written.

Add lessons quickly

An empty curriculum offers Add a lesson, Paste an outline and, when the academy's assistant is on, Draft with the assistant.

1. Choose Add a lesson and type the First lesson's title. It goes into "Module 1", which you can rename.
2. Press Enter, or choose Add. The field stays open for the next title, so you can type a module of lessons one line after another.
3. Choose Add and write instead to add the lesson and open it straight away.

Later lessons are added with + Add lesson under a module, and modules with Add module. A title needs at least 2 characters and at most 160. A new lesson starts empty and shows Not written until it has words.

Paste an outline

If the programme already exists in a document, choose Paste an outline. Paste one lesson per line. A line such as "Week 2" or "Module 3", or a line with indented lines under it, starts a module, and a duration at the end of a line, such as (20 min), is kept. The preview shows each module as New module or Into module, with its lessons, before you choose Add N lessons. A programme holds at most 100 modules and 1,000 lessons.

Reorder, move and copy

Drag a lesson or a module by its handle to move it, between modules too. With a keyboard, focus the handle and use the up and down arrow keys; the new place is announced. Each row also has a menu:

• a lesson's menu offers Rename, Required, Move up, Move down, Move to another module, Duplicate and Remove;
• a module's menu offers Rename, Edit the description, Add a lesson, Move up, Move down, Duplicate and Remove.

A copy is named with "(copy)" after the title. A module's description is edited in place under its title and saves as you type; learners see it above the module's lessons. A module's own page, opened from its title, has its Title and Description and lists its lessons; it saves as you type, with no save button.

Required and optional lessons

Every lesson starts required. Untick Required in its menu to make it optional; the row then shows Optional. Optional lessons never count towards finishing, and at least one lesson must be required. A lesson the assistant wrote shows Needs your read until someone reads it.

The line above the modules counts the lessons and the time they take, such as "12 lessons · 6 h in all".

Remove a lesson or a module

Choose Remove in the row's menu. The dialog says what goes with it, such as "Its 3 lessons go with it.", and that learners see no change until the draft is published. Choose Remove lesson or Remove module, or Keep it.

When an assignment depends on the lesson or module, it cannot be removed yet: the dialog lists each assignment, as a link, with the reason, such as "opens after this lesson", and offers only Close. Change or remove those assignments first.

When a change does not save

A change that fails is undone on screen and a message names it, such as "title was not moved". If someone changed the draft at the same time, the page shows the latest draft and says "make the change again if it is still needed". A title outside 2 to 160 characters cannot be added.

A lesson is a page learners read: text, headings, lists, pictures, videos, files and more, each part a block. To write one, open the programme's draft, choose Curriculum, and select the lesson's title. The lesson saves to the draft about two seconds after you stop typing, and learners see it once the programme is published. Owners, administrators and instructors can write lessons.

Start the lesson

A new lesson is empty and opens on the card Start this lesson. Choose Start writing for an empty page, ready to type or paste into. When the academy's assistant is on, the card also offers Draft it with the assistant and Import notes or a document, which Write lessons with the assistant explains. An empty lesson saves, but publishing waits until it is written: the checklist says "Lesson “title” is not written yet."

Title and lesson settings

The first line of the page is the Lesson title, up to 160 characters, which learners see in the curriculum and at the top of the lesson.

Lesson settings, beside the page (under it on a narrow screen), holds the rest:

• Required: "Learners must finish a required lesson to complete the programme. Optional lessons never hold them back."
• Summary: "One or two sentences on what the lesson covers", up to 500 characters.
• Use the estimated time: while it is on, learners see the time Alethris estimates from the words and any uploaded videos, "About N min, from the lesson's words and videos." Turn it off to type Minutes yourself; leave Minutes empty to show learners no time.

While a draft of the whole lesson from the assistant waits for you to apply or discard it, the settings read "Apply or discard the draft to change these."

Write and add blocks

Type straight into the page. To add a block, choose the + beside a line or Add a block at the end, or type / on an empty line. The picker groups blocks under Write (text, headings, lists and quotes), Media (pictures, videos, YouTube, files and link cards) and Structure (callouts, tables, code and, for a cohort programme, a live session). Typing - starts a list and # a heading.

Each block has a handle, Move block, to drag it up or down, and a Block actions menu to move it, Duplicate it, Turn into another kind of text block, change a table's rows and columns, or Delete it. A deleted block shows Block removed with Undo; Undo and Redo above the lesson step back through your changes. Text pasted from a web page or a document keeps its headings, lists, links and tables.

Move between lessons and preview

One row above the page holds the lesson's controls: Back to curriculum, the Lesson switcher listing every lesson by module with the previous and next lessons beside it, Undo and Redo, and Preview as a learner. At the foot of the page, Previous lesson and Next lesson move on, Add the next lesson adds one after this one, and the last lesson of a module offers to go on to the next module.

Preview as a learner shows the lesson as it is on screen, saved or not, in your academy's workspace and colours, at Desktop, Tablet or Phone width. Preview in dark draws it dark; each learner chooses their own. Choose a block in the preview to close it on that block, ready to edit. A picture or video still uploading appears once it has finished.

Saving

The bar at the top reads Saving…, Saved, Unsaved changes or Not saved, with Save now. A block with a problem is marked "Not saved yet." with the reason, such as "Choose an image", and the rest of the lesson keeps saving. A lesson is long when it nears its limit of 200 blocks: "This lesson is getting long. Split it into two lessons before it reaches the limit."

Applying a draft from the assistant saves your changes first. If they cannot be saved, nothing is applied, and the draft says "Your latest changes could not be saved, so nothing was applied."

Work typed without a connection is kept on this device, and Sign out asks before deleting it. Opening the lesson again offers "Unsaved work from this device" with Put it back or Discard.

If someone saved the lesson in another tab or on another computer after you opened it, the page says "A newer version of this lesson was saved elsewhere" and keeps your changes until you choose See the newer version, Keep mine or Take theirs.

When it does not save

• "The lesson needs a title before it can save." Give it a title.
• "Enter the time in whole minutes." Type a number, or clear the time.
• "A lesson can hold only one live session — remove one of them."
• "This lesson is over the limit and cannot save. Split it into two lessons."
• "The lesson could not be saved. Nothing typed is lost — try again."

If you write lessons for your academy, you add pictures, files and video as blocks in the lesson. Choose the + beside a line, Add a block at the end, or type / on an empty line, and pick from Media in the picker. Selecting a media block opens its panel of settings beside it. Owners, administrators and instructors can add media.

Pictures and file downloads

An Image block takes a JPEG, PNG or WebP picture. Choose Choose an image, or drop one onto the block, and the Crop the picture dialog opens: "Keep the whole picture, or trim it to what matters. Learners see it across the lesson's width." Pick Original, 16:9, 4:3 or Square. Large photos are made smaller before they upload, and a picture still over 10 MB is refused with "Even made smaller, this picture is over 10 MB. Try a smaller crop." Then fill in Describe the picture for someone who cannot see it, which screen readers read aloud, and an optional Caption of up to 300 characters. A picture with no description is marked "Not saved yet. Describe the picture for someone who cannot see it." and is not saved until it has one.

A File download block offers learners a file: a PDF, a Word, Excel or PowerPoint file, plain text, CSV or a picture, up to 50 MB. Add a Label shown to learners if the file name is not clear enough. A file of another kind is refused with "Choose a PDF, Word, Excel, PowerPoint, plain text, CSV or picture file."

While a file goes up, the block shows its name with Uploading and a percentage, then Checking while it is checked for safety; Cancel upload stops it.

A picture or file no lesson learners can open uses any more is removed a day later, and leaves your plan's storage.

YouTube videos and link cards

A YouTube video block plays a YouTube video inside the lesson. Paste its address under YouTube link: "The video must be public or unlisted, and allow embedding." An address that is not one YouTube video shows "Not a link to a YouTube video" and is not saved. Alethris checks each video again when the programme is published, and publishing is refused with "Every YouTube lesson must exist, be embeddable, and be public or unlisted" until each one passes.

A Link card points learners somewhere else. Give it the Text to show and a Web address.

Upload a video for enrolled learners

A Video block plays a video you upload, which only learners enrolled on the programme can watch.

1. Add a Video block and choose it.
2. Choose Choose a video and pick an MP4, MOV, WebM or M4V file.
3. Keep working while it uploads. The panel shows Uploading with a percentage, and Waiting for the connection if the connection drops; the upload carries on when it returns.
4. When the upload ends, the video is prepared: "Preparing the video. You can keep working; publishing waits until it is ready." Once ready, the panel shows the video's title and length, and Watch what learners will see plays it.

A video can be up to four hours long. Replace the video swaps it for another. If an upload stops, choose Try again or Choose another file.

Choose from your videos

Every uploaded video joins your academy's video library, to serve many lessons. In a Video block, choose Choose from your videos, find it with Find a video… by its title or file name, and choose Use this video. Preview plays a ready one first. Videos still being prepared are offered too; retired ones are not.

The video library covers the Videos page itself.

When a video is refused

• "There is no room in your plan's video library for this video." Delete videos nothing uses on the Videos page. If you manage billing, the refusal also offers a larger plan.
• The month's video delivery is used up. No new video can be added, or published in a new edition, until someone who manages billing buys delivery hours or changes the plan.
• "The video is too long to host. Split it into shorter parts.", "That file has no picture. Choose a video file." or "The video could not be processed. Export it again as MP4 and upload that." Choose another file. Until you do, the panel keeps the reason, and the rest of the lesson still saves.
• "This video was deleted." Choose another video.
• "Lesson “…” has a video that is not ready yet." Publishing waits until every lesson video shows Ready.
• "Lesson “…” uses a video that was retired." Choose another video in that lesson, or return the video to use on the Videos page. No lesson can take a retired video.
• A support session never uploads a video. One allowed to make changes can still use Choose from your videos.

A live session

On a cohort programme, a Live session block marks the lesson as one taught live. Write what learners should prepare or bring in the block. Each cohort links its own scheduled session to the lesson under Sessions & attendance, and learners on that cohort see it in the lesson. Until one does, the lesson says "This lesson announces a live session, and no cohort has scheduled one yet." A lesson holds one live session at most, and self-paced programmes have none.

Every video uploaded for your academy's lessons sits in its video library, on the Videos page under Delivery in the workspace. Owners, administrators and instructors can use it.

What the Videos page shows

The Videos page lists the library, newest first: each video's still, its title, its Length, its State, where it is Used in, and the date it was Added. The foot of the list counts the videos and moves between pages of twenty. Each video is in one of these states:

• Ready: it plays, and lessons can use it.
• Preparing: it has uploaded and is being prepared. It turns Ready without a reload.
• Retired: it plays wherever it is already used, and no lesson can take it again.
• Could not be used: the video was refused, and the reason is under its name.

To find a video, type part of its title or file name in Find a video…. State narrows the list to one state, and Use to the videos a programme uses (Used) or none does (Not used).

How much of your plan the library uses

Video library, at the top of the Videos page, shows the hours of ready video against your plan's allowance, such as "12 hours of 50 hours". Ready videos count, retired ones too; a video that could not be used never counts. The plan allows 10 hours on Starter, 50 on Growth and 250 on Scale.

Near the limit the line says "The library is nearly full.", and at it "The library is full." To make room, set Use to Not used and delete videos nothing uses. If you manage the academy's billing, the line also offers move up a plan, which opens Billing.

Upload a video to the library

To add a video without a lesson, choose Upload a video at the top of the Videos page and pick an MP4, MOV, WebM or M4V file. It appears at the top of the list with Uploading and a percentage, then "Uploaded. Preparing the video.", then Ready. Keep the tab open while it uploads; Cancel upload stops it. Nothing uses the video until a lesson chooses it with Choose from your videos.

A video the library has no room for is refused before any of it is sent, with "There is no room in your plan's video library for this video." and what you can do about it.

Give a video a title

A video is first known by its file name. To give it a title your team will recognise, open its menu (the … at the end of its row), choose Rename, enter a Title and choose Save. The title shows in the library and in the lesson editor; learners never see it. Save an empty title to go back to the file name. Find a video… finds a video by its title or its file name.

Preview a video

To watch a ready video, select its still, or choose Preview from its menu, then Watch the video. It plays as learners see it.

See where a video is used

Used in counts the programmes using a video. To see which, select the count, or choose Where it is used from the menu. Where this video is used names each programme and, under it, each edition that holds the video and its lessons:

• the draft, with each lesson linked to the lesson editor;
• the live edition, with each lesson linked as learners see it, and how many learners are on it;
• an earlier edition learners or an unfinished cohort are still on, with how many learners.

A video counts as used while any of these holds it, and cannot be deleted until none does. A draft lets it go once its lessons use another video, and the live edition once an edition without it is published. An earlier edition keeps it while learners or an unfinished cohort are on it, and a learner who finished keeps their edition for good.

Retire a video learners still hold

A video learners still hold cannot be deleted. To stop it being used in more lessons, retire it: choose Retire from its menu, then Retire video in "Retire this video?". A retired video:

• keeps playing in every lesson that already holds it, for the learners on those editions;
• is no longer offered under Choose from your videos, and no lesson can take it again;
• holds back a new edition while one of the draft's lessons still uses it: publishing is refused until you choose another video in that lesson.

To use a retired video again, choose Return to use from its menu. Once nothing uses it, it can be deleted.

Delete or remove a video

A ready video nothing uses can be deleted: choose Delete from its menu, then Delete video in "Delete this video?". Its length stops counting towards your plan at once.

A video that could not be used stays in the library with its reason, so you can see why it was refused. Once no lesson holds it, choose Remove from its menu, then Remove video. It never counted towards your plan.

The library in a support session

A support session can rename, retire and return videos only if it was allowed to make changes. It never uploads, plays, deletes or removes a video.

The Course builder is the academy's assistant drafting a programme's outline for you: a summary and description, a length and schedule, modules with lessons, and the outcomes learners should reach. You review the outline, untick what you do not want, and apply it. Nothing is added to the draft until you apply it, and everything stays editable afterwards. The lessons arrive with their titles and summaries; their words are written next, as Write lessons with the assistant explains.

Owners, administrators and instructors can use it while the academy's assistant and its Programme authoring task are on. A draft spends AI credits; the page shows what a run usually costs.

Start from a sentence

1. Open Programmes and choose New programme.
2. Enter a Title and, under Describe it in a sentence, say what it teaches and who it is for, such as "I teach a 6-week fashion design class for beginners." Add a line for each thing learners should be able to do by the end.
3. Optionally, attach a syllabus, slides or handouts; the draft takes the subject matter and terms from them.
4. Choose Draft the outline. The programme is created and the Course builder opens.

Start from a brief

On an empty curriculum, choose Draft with the assistant. The page Describe the programme asks What does it teach, and who is it for?, then Outcomes (one per line, or leave it empty and they are proposed), Pacing, Length and Anything else?. When the draft already has an outline, choose under The outline you have: Add more keeps your modules and outcomes and proposes what is missing; Start over drafts a new outline that replaces them when applied. Then choose Draft the outline.

Watch it draft

"Drafting the outline" shows the modules and lessons as they are written. You can leave the page; the outline is there when you come back. Stop drafting stops it if writing has not begun, and nothing is charged. Once the assistant is writing it can no longer be stopped: the page says so and keeps waiting, and the outline arrives for you to review or discard.

Review and apply

Review the outline lists what was drafted: "Untick anything you do not want. Nothing changes until you apply it, and everything stays editable afterwards."

• Each detail, such as Summary or Length, shows the drafted value beside what the draft has now; tick Use to take it.
• Each module and outcome has Include, and is marked New or Already there. A module whose title the draft already has is left out.
• Each outcome shows the skills it would name, each with its code and dots for the level expected; pointing at one names its framework and the level. A skill from Alethris's starter set that nobody has reviewed carries an amber Starter badge. The × after a skill leaves that skill off the outcome, and Undo brings it back.
• Each lesson shows its number, its title and its time, and can be unticked or made optional. A lesson's time is for reading that one lesson and trying what it shows, never more than 2 hours; a lesson with no time shows none, and you can set it in Lesson settings later.

Choose Apply the outline, or Discard to throw it away. Applied, the page says "The outline is in the draft" with Go to the curriculum. Each lesson starts unwritten.

Change the outline later

Below a curriculum that has modules, Change the outline with the assistant takes a request, such as "Add a lesson on pricing your work, or split module 2 in two." Choose Propose changes. Each change is shown as New, Removed, Renamed, Moved or Duration, to keep or leave out, before you choose Apply N changes. A lesson given another time says so, such as "Duration 2 h → 45 min.", so a request that changes only lesson times is applied like any other. When the only change is skills for outcomes you already have, the button reads Apply N mappings. "The outline came back as it is, so there is nothing to apply." means applying would change nothing: choose Discard and ask again.

Propose a change on a finding of Check my programme starts the same request and opens the curriculum with this panel in view.

When it does not work

• "No outline arrived this time. Your brief is kept." Choose Try again or Change the brief. Use what I typed lays out what you wrote yourself instead: a module for each week of the length and an outcome for each line, with nothing drafted and nothing charged.
• Not enough credits, Busy at the moment or Drafting is not set up correctly: the strip says what to do; nothing was charged for a draft that did not complete.
• Nothing was applied, with "The draft changed after this was written, so it can no longer be applied." The draft changed meanwhile. Choose Draft it again or Set it aside.
• The Course builder page says the assistant is switched off: an owner or administrator selects Switch on followed by its name, right there, and confirms their password. Anyone else asks an owner or administrator. If it says the task is off, it is turned on under AI assistant.

The academy's assistant can write the lessons of a programme draft for you. It writes each lesson that is still empty from its title and summary, one module at a time, and marks every lesson it writes Needs your read, so a member of staff reads it before learners do. Nothing it writes reaches learners until the programme is published.

Owners, administrators and instructors can ask for lessons, while the academy's assistant and its Programme authoring task are on. Each run spends AI credits; the card shows what a run usually costs before you start.

Write every empty lesson

The curriculum shows a card above the modules while any lesson is empty, headed with the number of lessons not written yet.

1. Open the programme's draft and choose Curriculum.
2. On the card, read how many drafts it will take: at most six lessons go into one draft.
3. Choose Write the lessons for all N modules, or Write the lessons for this module when only one module has empty lessons.

The card then counts the modules done, and each module says Writing, Waiting or how many lessons were written. You can keep working on the draft meanwhile; each lesson arrives as its module finishes. Stop after this module stops the run once the module being written is done.

Write one module or one lesson

• Under a module with empty lessons, choose Write the lessons in this module.
• On an empty lesson's row, choose Draft this lesson, or open the lesson and choose Draft it with the assistant's name on the card Start this lesson. The assistant writes from the title, the module and the lessons around it.
• Import notes or a document on the same card turns a PDF, Word or PowerPoint file into the lesson, in your own wording.

A lesson drafted from its page is shown for you to read first; Apply to the lesson puts it in place. It saves your own changes first, and a lesson you changed after the draft was written keeps your words: nothing is applied, and you can draft it again.

Read what it wrote

A lesson the assistant wrote shows Needs your read on its row in the curriculum and on its own page, with "Read it through and change anything that is not right before learners see it." Read it, change what is not right, and choose Mark as read. Editing its words or title clears the mark too.

Until then, the checklist of steps before publishing lists it under Worth a look, as "Lesson “title” was written by the assistant and nobody has read it yet." It does not stop publishing, but publishing words nobody has read is rarely what you want.

Improve part of a lesson

In a lesson, open a text block's Block actions menu and choose Ask the assistant's name: Rewrite, Make it shorter, Make it longer, Make it simpler, Add an example, Fix spelling and grammar or Continue writing. The suggestion appears beside the block, marked "Suggested by" the assistant. Choose Keep to use it, Try again for another, or Discard. The lesson waits to save until you keep or discard it.

When it does not work

• Not enough credits: the academy's balance does not cover a draft. An owner tops up AI credits.
• Busy at the moment or The draft did not complete: nothing was charged; try again.
• Drafting is not set up correctly: an owner or administrator chooses another provider in Assistant tasks, or contacts Alethris Support.
• "No lessons came back for this module. Try it again." Choose Try again on the module.
• A Turn on line instead of the card means the assistant is off; staff who manage AI settings can turn it on.

Check my programme asks the academy's assistant to read a whole programme draft and point out what could be better before you publish: a thin lesson, an outcome nothing teaches, a summary that does not match the curriculum. Each finding links to where it is, and many come with a fix the assistant can draft for you to review. Nothing changes until you choose a fix and apply it.

Owners, administrators and instructors can run a check while the academy's assistant and its Programme authoring task are on. A check spends AI credits.

Run a check

1. Open the programme's draft on any of its sections.
2. Open the checklist above the sections with Show the list, if it is folded.
3. Choose Check my programme. The panel shows "Reading the programme" while it works.

The panel then says "Nothing needs attention." or how many things there are to look at. Each finding is marked Worth fixing or Suggestion, says what it found in a sentence, and offers Open it, which takes you to the part it is about. A finding about a module opens the curriculum with that module in view and outlined.

Use a fix

A finding the assistant can help with also offers a fix, such as Draft this lesson, Draft a better version, Write its lessons, Draft the details, Propose a change, Draft outcomes or Draft questions. Choosing one starts that draft where it applies, and you review it there before anything changes. Each fix is a separate draft, with its own cost.

The fix opens its page with the draft in view, wherever it sits on the page: Propose a change opens Curriculum at Change the outline with the assistant, Write its lessons opens it at the module being written, and the other fixes open their page at its assistant, such as the lesson's or the outcomes'.

When you have finished, choose Done. Check again reads the draft afresh. If the draft has changed since the check, the panel says "The programme has changed since this check, so some of it may already be fixed."

The check and the checklist

The checklist above the sections is not the assistant: it lists what publishing needs, such as a missing summary or an unwritten lesson, and nothing publishes until its steps are done. Check my programme is advice about quality. Publishing never waits on it, and you can publish without running it.

When it does not work

• Not enough credits: the balance does not cover a check. An owner tops up AI credits.
• Busy at the moment: nothing was charged; run the check again in a few minutes.
• Drafting is not set up correctly: an owner or administrator chooses another provider in Assistant tasks.
• No Check my programme in the list: the assistant or its Programme authoring task is off, or your role cannot use the assistant. A Turn on line shows to staff who can switch it on.

You can see a programme's page as visitors will see it while you are still building it, and check it again before every publish. A preview is for your staff only: nothing in it is public until the programme is published. Owners and administrators can open one.

Preview a draft

Preview sits at the top of every page of a programme's draft, beside Publish programme (or Publish changes once the programme has been published before).

1. Open the programme and choose Continue editing (or Make changes once published).
2. Choose Preview. Anything you have typed is saved first, and the page opens in a new tab.
3. Read the page. A bar across the top reads DRAFT PREVIEW and "This is the programme's draft. Visitors see it once it is published."
4. Choose CLOSE PREVIEW to close the tab and return to the draft.

The preview shows what the draft holds now: its title, summary, description and cover, its price, schedule and outcomes, and its curriculum's modules and lessons by name. When the programme has been published before, it shows your changes, not the live page.

Links inside the preview stay in it. The cohorts the page lists open their own previews, and a cohort still in draft is listed there once it has a start date, though visitors never see it.

If the browser blocks the new tab, the message "The preview could not open" asks you to allow pop-ups for this site. If your latest changes could not be saved first, the new tab closes and the same message says so; fix what the draft's save bar reports, then try again.

Preview from the programme's page

Once a programme is published, its page offers Preview the page beside its public address. It stays there when the programme is staff only or unpublished, so you can still see the page that visitors cannot.

Preview a cohort

A cohort still in draft offers Preview its page on its record. It opens the cohort's page as applicants will see it, and works while the programme is staff only too. Dates the draft has not set yet show as stand-ins, and the bar says which.

To make a programme available, an owner or administrator publishes its draft. The first time, the button reads Publish programme; afterwards it reads Publish changes. Publishing turns the draft into what learners see, called an edition, and asks who can find the programme. Instructors write drafts but do not publish: where the button would be, they see Ready for review once every step is done, and the note "An Owner or Admin publishes programmes." They can leave a note for it under For review on the draft's Details.

The checklist of steps left

Every page of a draft opens with one line saying how far it is from publishing, such as "3 steps left before you can publish", or Ready to publish. Show the list opens the steps, grouped by section: Details, Curriculum, Outcomes, Assignments, Application form and When you publish. Each step is a sentence such as "The programme has no summary yet." or "Lesson “Welcome” is not written yet.", and each is a link to where it is done. Three or more steps of one kind fold into one line, such as "18 lessons are not written yet.", with Show them. The section tabs carry a tick when their section is done and a dot with a count when it is not.

Publishing waits for:

• a summary, a description and a length, and a refund rule when the programme has a price;
• at least one module, one lesson and one required lesson, and every lesson written;
• at least one outcome, each naming a skill when the credential certifies assessed skills;
• every assignment's brief written, with a rubric, pass mark and deadline that fit it;
• from the second edition, a note on what changed.

Some steps are only Worth a look and do not stop publishing: an application form with no questions; a lesson the assistant wrote that nobody has read yet; skills the outcomes name that no assignment assesses, when the credential does not certify assessed skills; and skills or rubrics from Alethris's starter set that nobody has reviewed.

Publish

1. When the checklist reads Ready to publish, choose Publish programme (or Publish changes) at the top of any draft page.
2. Under Who can find it, choose Public (listed on your academy's site for anyone to find), Link only (not listed; anyone with the link can open it) or Staff only. The first publish starts on Public.
3. From the second edition, read What changed. It starts from the draft's note, or from your changes, such as "Added the lesson “Pricing your work”.", and you can rewrite it. Your staff see it in the programme's history; learners do not.
4. Check What learners will see: the price, how people join, the schedule, the length and the credential.
5. Choose Publish programme (or Publish changes).

The publish dialog's first line follows the schedule. For a first publish it says "Once it is published, people can find it, apply or enrol, as you choose below." on a self-paced programme, and "Once it is published, people can find it as you choose below, and join once you open a cohort." on one that runs on set dates. When you publish changes, it says who keeps the earlier edition.

The programme page then opens with "Published. Here is what to do next": make it public if it is staff only, publish your academy's homepage if it is not yet, open the first cohort, copy the link and preview the page as visitors see it.

Who can find it later

Who can find it stays on the programme's page after publishing. An owner or administrator can change it at any time without publishing again. Others see a line saying who can find it.

When publishing is refused

• "It cannot be published yet:" lists the service's own reasons, each a link to fix it.
• "Lesson “…” has a video that is not ready yet. Publish once every lesson video shows Ready, and replace any that could not be used." Wait for that lesson's video to show Ready.
• "Every YouTube lesson must exist, be embeddable, and be public or unlisted": replace the video in that lesson.
• "This programme changed while you were looking at it. The latest version is shown now, so check it and publish again." Read the draft and publish again.
• "Say what changed in this version." Write a note under What changed.
• "Your plan's limit on published programmes is reached. Move up a plan in Settings, under Billing." Unpublish or delete another programme, or ask the owner or a finance administrator to move up a plan.
• "This month's video delivery allowance is used up, so new video cannot be published. Buy delivery hours or move up a plan in Settings, under Billing." The programme or its changes add uploaded video. Publish once hours are bought, or without the new video.
• "Publishing is paused until your academy's billing is up to date. Settle it in Settings, under Billing." The academy's growth is restricted until a plan is paid.
• "Your plan could not be checked just now. Try again in a moment." Nothing changed; publish again shortly.
• "Your latest changes on this page are not saved yet. Check the save bar, then publish." Wait for the save bar to read Saved.

To change a published programme, choose Make changes on its page. Alethris copies what learners see into a draft, you change the draft, and an owner or administrator publishes the changes as a new edition. People already learning, and cohorts already open, keep the edition they started, so nobody is assessed on material they were never taught. New learners and new cohorts get the new edition.

Two changes need no new edition: a fix to wording, which an owner or administrator publishes in place with Correct wording, and who can find the programme, which changes at once.

Owners, administrators and instructors can make changes and write the draft. Only owners and administrators publish.

Make changes

1. Open Programmes and the programme.
2. Under Content, choose Make changes. Its card says "Changes to the price, schedule, lessons or assessment are made in a draft, then published. People already learning keep the version they started with." The live version's own page offers the same button.
3. The draft opens on Details. Change what you need in any section. The save bar reads "Changes save to your draft. Learners see them when you publish your changes."
4. When the checklist reads Ready to publish, choose Publish changes.

While a draft is open, the programme page shows a card headed "Unpublished changes" with Continue editing, and the programmes list marks it "with unpublished edits". The web address cannot change once a programme has been published, so links people have shared keep working.

Say what changed

From the second edition, publishing asks What changed. Anyone who edits the draft, an instructor included, can write it first under For review at the top of the draft's Details, and the publish dialog starts from that note. Without one, the box is filled in from your changes, such as "Renamed “Welcome” to “Welcome and orientation”." or "Price changed from ₦40,000 to ₦50,000.", and you can rewrite it. It is kept in the programme's history for your staff; learners do not see it. The dialog reminds you who gets the new edition. For a self-paced programme it says "People already learning keep the version they started with. New learners get edition 2." For one that runs in cohorts it says "Cohorts already open keep the version they started with. Cohorts you open from now on get edition 2."

Read what learners see now

The live card under Content, headed "What learners see" or "Edition 2" and later numbers, opens the live version. It reads "Live since" a date and says how many cohorts are on it. Its sections are About, the curriculum, Outcomes, Assignments and Application form, and a lesson opens as learners read it. Nothing there can be edited except by Correct wording, which Correct wording in the live version explains.

Cohorts on an earlier edition

A cohort keeps the edition it opened on. After a new edition is published, the programme page's Cohorts section says how many are still on an earlier version, and each cohort's card reads, for example, "Edition 1, while edition 2 is live". Open new cohorts to teach the new edition. Videos in an earlier edition stay in use, and cannot be deleted, until every cohort on it has finished and no learner is still on it.

Throw the changes away

If the changes are not wanted, choose Discard unpublished changes… at the end of the draft's section tabs, or under the section picker on a phone, then Discard changes. Everything changed since the last publish is thrown away, and what learners see stays as it is.

When it does not work

• Make changes is missing: your role cannot write programmes. An owner or administrator can.
• "The draft could not be started. Try again." Nothing changed; try once more.
• "This lesson is not in what learners see now" means the lesson was added to the draft. It reaches learners when the draft is published.

To fix a typo or a wrong sentence in a programme learners are already taking, correct the wording of the live version. An owner or administrator chooses Correct wording, changes the words and chooses Publish the fix. The fix reaches everyone at once, including people already learning, and needs no new edition. Instructors, mentors and assessors do not see the control.

What a correction can change

A correction changes words only:

• the programme's summary and description;
• a module's title and description;
• a lesson's title, summary and words, including captions, picture descriptions and what a live session asks learners to prepare;
• an outcome's wording and description;
• an assignment's title, summary and brief;
• the application form, by adding and rewording, as below.

Pictures, files, videos and live sessions stay as they are, and so do the price, the schedule, the order of the curriculum and how work is assessed. Those are changed with Make changes and published as a new edition, as Change a published programme explains.

Correct the summary, a module, an outcome or an assignment

1. Open Programmes and the programme.
2. To fix the summary or description, choose Correct the summary or description under the summary. For anything else, open the live card under Content; it reads "Open it to correct wording learners already see, with no new version."
3. On the live version, choose Correct wording beside About, a module, an outcome or an assignment.
4. Change the words. A description or a brief is shown part by part, each box labelled by its kind, such as Paragraph or List item, so its shape stays the same.
5. Choose Publish the fix. Fix published confirms it.

The dialog says "The fix reaches people already learning at once and needs no new version." When a draft is open, it adds "Your draft gets the same fix wherever it still has the old wording." A change you have already made in the draft is never overwritten. Only the fields you change are published, so a field you leave as it is keeps any fix someone else has made.

Correct a lesson

1. On the live version, open the lesson under "Curriculum".
2. Choose Correct wording, under Lesson details beside the lesson. The status "Correcting the live lesson" opens above the lesson, which becomes editable in place, and What a correction can change takes the button's place.
3. Change the title, the summary or the words. Undo and Redo sit in the lesson's row while you correct. Your changes are kept on this device until you publish them.
4. Choose Publish the fix, or Stop correcting to leave without publishing.

In correction mode the lesson's media cannot be moved, copied or removed, and the block menu offers no picture or file. Dropping a picture into the lesson shows "A correction changes words only".

Correct the application form

A cohort's applications use the form of the edition it teaches, so a question you need now, such as a CV, belongs on the live form. An owner or administrator can add to it without a new edition:

1. On the live version, choose Correct the form under Application form.
2. Add questions, add choices, choose Add “Other”, tick more kinds of file, or allow more files. You can also reword anything and change the order.
3. Choose Publish the fix. Fix published confirms it, and applicants see the new form at once.

People may already have answered the live form, so what they answered stays: its questions cannot be removed and their Answer type says "Applicants may have answered already, so this stays." Their choices, their Other, and the kinds and number of files they take cannot be taken away. Someone with a half-finished application meets the new questions when they come back to it. Applications already sent keep their answers, and a question added after one was sent reads "Not answered" on it. When a draft is open and its form still reads as the live one did, the draft gets the same fix.

When a fix will not publish

• "Every part needs some words. Removing a part needs a new version." Put words back in the empty part, or remove it in a new edition.
• "The summary needs some words." A summary cannot be left empty.
• "Pictures, files, videos and live sessions stay as they are in a fix. Start a new edition to change them." Undo the media change, or make it with Make changes.
• "Nothing has been changed yet." Change some words first.
• "This lesson was corrected elsewhere" means someone published a fix to the same lesson while you worked. Choose Reload; your changes stay on this device and are offered back when you choose Correct wording again.
• "This programme changed while you were editing, so it has been reloaded. Check your fix and publish it again." Someone published another fix meanwhile. The dialog keeps the words you typed, and every field you left alone now shows their fix. Choose Publish the fix again: only what you changed is published, so both fixes stand.

A copy of a lesson that a learner kept for offline reading takes the corrected words the next time the learner opens the programme with a connection.

To stop new people joining a programme, unpublish it: its page comes down and nobody new can apply or enrol. To clear a programme away, delete it: it leaves your programmes list, and you can restore it later. Neither removes the learners already enrolled, who keep their place and their work.

Owners and administrators can unpublish, and delete a published programme. Instructors can delete a programme that is not published, and restore a deleted one.

Unpublish a programme

1. Open Programmes and the programme.
2. Open More actions at the top of the page and choose Unpublish….
3. Read the dialog and choose Unpublish, or Keep it published to leave it as it is.

Programme unpublished confirms it, and the programme's public page shows "Page not found". The programme's own page then reads "Unpublished":

• Where the address, Copy link and Preview the page were, it says "Its page is down until it is published again."
• Who can find it stays, and its help says what applies once the programme is published again, such as "Once it is published again, anyone with the link can open it."
• The card for what learners see carries an Unpublished badge and "Last published" with the date.
• No new cohort can open. With none yet, Cohorts says "No cohorts yet. A cohort can open once the programme is published again."

To bring it back, choose Make changes, then publish the changes; the programme is published again, with a new edition.

Delete a programme

1. Open the programme.
2. Open More actions and choose Delete programme….
3. Choose Delete programme, or Keep it.

Programme deleted confirms it, with "You can restore it from the Archived filter on the programmes page." A published programme's page comes down when it is deleted.

A programme that was never published is deleted from its draft: choose Delete programme… at the end of the draft's section tabs, or under the section picker on a phone. Its dialog says "It leaves your programme list, with everything written in it."

Restore a deleted programme

1. Open Programmes and set Status to Archived.
2. Open the programme. Its page reads "This programme is deleted".
3. Choose Restore programme.

Programme restored confirms it. The programme comes back as it was, unpublished, so its page stays down until it is published again.

Throw away unpublished changes

To undo the changes in a published programme's draft rather than the programme itself, choose Discard unpublished changes… at the end of the draft's section tabs, then Discard changes. Everything changed since the last publish is thrown away, and what learners see stays as it is. This cannot be undone.

What it means for learners and your plan

• Learners already enrolled are not removed by unpublishing or deleting. They keep the edition they started.
• An unpublished or deleted programme no longer counts towards your plan's published-programmes limit. Publishing it again counts once more.
• A support session cannot unpublish, delete or restore a programme.

When it does not work

• "It could not be unpublished. Try again.", "It could not be deleted. Try again." or "It could not be restored. Try again." Nothing changed; try once more.
• Unpublish… is missing: only owners and administrators unpublish. Ask one of them.
• More actions is missing from a published programme: only owners and administrators take a published programme down, by unpublishing or deleting it.
• The programme is missing from the list: set Status to Archived. Deleted programmes are listed there and nowhere else.